Privacy Policy

1. Introduction

Alongside Finance, Inc. ("Alongside," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (the "Services").

2. Information We Collect

Information you provide: Email address, company name, role, and any other information you submit through our forms or communications.

Wallet addresses: Public wallet addresses you provide for monitoring purposes. We access only publicly available onchain data associated with these addresses. We do not request or store private keys.

Agent configuration data: Your skill selections, alert thresholds, channel preferences, and other agent settings.

Agent activity logs: Records of alerts generated, agent execution events, and monitoring activity associated with your account.

Usage data: Information about how you interact with our Services, including pages visited, features used, and actions taken.

Device data: Browser type, operating system, IP address, and similar technical information collected automatically.

3. How We Use Your Information

We use your information to: (a) provide and maintain the Services, including running agents and delivering alerts; (b) send notifications to your selected channels (Slack, Telegram, etc.); (c) communicate with you about your account, updates, and support; (d) improve and develop the Services, including training and refining agent capabilities; (e) comply with legal obligations; and (f) detect and prevent fraud or abuse.

4. Onchain Data

The Services access publicly available blockchain data to power agent monitoring and alerts. This includes transaction histories, token balances, smart contract interactions, and other data published on public blockchain networks. This data is publicly accessible and is not considered private information. We do not have access to or collect private keys, seed phrases, or wallet passwords.

5. Third-Party Data Sources

Agents may access data from third-party analytics providers, blockchain explorers, and public APIs to generate alerts and insights. These third-party providers have their own privacy practices. We encourage you to review their respective privacy policies.

6. Information Sharing

We do not sell your personal information. We may share your information with: (a) service providers who assist in operating the Services; (b) third-party messaging platforms (Slack, Telegram) as necessary to deliver alerts; (c) third-party data providers as needed to operate agent features; and (d) law enforcement or regulatory authorities when required by law.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide the Services. Agent activity logs are retained for the duration of your subscription. We may retain certain information as required by law or for legitimate business purposes. Upon account deletion, we will remove your personal data within a reasonable timeframe, subject to legal obligations.

8. Security

We implement reasonable technical and organizational measures to protect your information, including encryption of data in transit and at rest. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have the right to: (a) access the personal information we hold about you; (b) request correction of inaccurate information; (c) request deletion of your information; (d) object to or restrict processing; (e) data portability; and (f) withdraw consent where processing is based on consent. To exercise these rights, contact us at support@alongside.xyz.

10. Children

The Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised "Last updated" date.

12. Contact

If you have questions about this Privacy Policy, contact us at support@alongside.xyz.